Managed Services

Insight Platinum Support

Ideally suited for mid-sized organizations that employ complex technologies such as Virtualization, Microsoft Exchange Mail Systems, Remote Desktop Services, and Disaster Recovery Solutions.

Access to our Remote Help-Desk service offers faster response to critical and non-critical issues, thus minimizing downtimes to ensure maximum productivity. Expanded access to “On Call” support resources for resolution of critical issues during off-peak hours ensures maximum up-time during peak hours.

  • 24/7 Proactive Server Monitoring
  • Remote Help Desk Analysis(9:00-5:00 M-F)
  • Onsite Service – 4 Hour Response
  • Critical Outage – Immediate Response 24/7
  • Access to “On-Call” support for Critical Outage

Insight Gold Support

Ideally suited for small and mid-size organizations, maintaining single server infrastructures of moderate complexity. Access to technical services is available during normal business hours, 9:00am to 5:00pm Mon-Fri.

Access to our remote Help-Desk service offers faster response to critical and non-critical issues, thus minimizing downtimes to ensure maximum productivity.

  • 24/7 Proactive Server Monitoring
  • Remote Help Desk Analysis/Support (9:00-5:00 M-F)
  • Onsite Service – 8 Hour Response
  • Critical Outage – Immediate Response (9:00-5:00 M-F)
Testimonials

“Insight has been a committed provider of technology services to our firm for the last ten years. They have consistently provided necessary services and solutions to enhance productivity and efficiency to support our growth.”

Scott Wendell

CIO, Resource Real Estate Services

“We have had Insight Networking Technologies as our IT provider for the past three years. We wouldn’t have been able to grow our business without them. Insight is always just a phone call away.”

George E. Klein Jr.

President, American Lending Corp.

“Insight Networking Technologies has been serving our IT needs for over seven years. Insight is always proactive about our IT service and they constantly monitor our system. I highly recommend their services.”

Jeff Sussman

President, Advantage Title